Customer Service

1300 307 024

Bundle Plans

Our Bundle's combine the best of calling and data options. Plan Fees cover most expenses likely to be incurred by the subscriber, including Line Rental and GST

Bundle your existing line with us or sign up for a new ADSL connection. For guaranteed savings on a plan that suits you best, call us on 1300 307 024.

Broadband (ADSL2+/ADSL) Coverage Checker

Not sure whether you can get ADSL2+/ADSL? Please use our availability Checker, and find the best ADSL offer available at your address.

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Bundle B1

$74.95

per month

min. cost $1,867.80
Over 24 months

UNLIMITED
ADSL2+/ADSL

Local Calls
40c per call

National Calls
40c per min with 40c flagfall

Mobile Calls
40c per min with 40c flagfall

Calls to 13/1300
40c per call

Modem

Setup Fee

$69.00

Critical Information Summary

Bundle B2

$84.95

per month

min. cost $2,107.80
Over 24 months

UNLIMITED
ADSL2+/ADSL

Local Calls

National Calls
99c per call

Mobile Calls
99c per call

Calls to 13/1300
40c per call

Modem

Setup Fee

$69.00

Critical Information Summary

Bundle B2

$94.95

per month

min. cost $2,347.80
Over 24 months

UNLIMITED
ADSL2+/ADSL

Local Calls

National Calls

Mobile Calls
99c per call

Calls to 13/1300
40c per call

Modem

Setup Fee

$69.00

Critical Information Summary

Bundle B4

$114.95

per month

min. cost $2,827.80
Over 24 months

UNLIMITED
ADSL2+/ADSL

Local Calls

National Calls

Mobile Calls

Calls to 13/1300
40c per call

Modem

Setup Fee

$69.00

Critical Information Summary
Charges below include GST.

Australia Post Surcharge: 

$2.75

Barring Fee:

$30.00

Cheque Payment Surcharge:

$2.75

Cheque Dishonour Fee:

$28.00

Direct Debit Dishonour Fee:

$15.00

No Direct Debit:

$2.00

Late Payment Fee:

$19.95

Paper Bill Fee:

$2.95

Bill Reprints:

$4.99

Terms and Conditions

The Service offer is extended as per Company Policies (Standard Form of Agreement, ADSL T&C, Filters, Acceptable Use Policy) upon successful compliance to credit and serviceability checks. Charges are based on a per connection basis, available for approved Residential and Business customers and cannot be clubbed with any other promotion/offer(s) from us. Plan fees do not include expenses for calling 1900 numbers, Premium/Subscription Services, International Dialing, Chargeable Calls, special Phone Features, and Value Added Services; which are billed as per prevailing Company rates on top of the monthly plan fee based on actual usage. 13/1300 number calls are chargeable and Flagfall charges do not apply except if stated. Certain exchanges are not upgraded to support DSL internet; we regret our inability to provide Fixed Broadband Internet connections to customers at such locations. ADSL/ADSL2+Broadband service is provided via the Telstra Network (we are Neither a Reseller of, Nor Associated with Telstra) and connections' entail max speeds of between 8MBPS and 20MBPS respectively. Average speeds will be lower and actual speeds vary due to a number of factors including network configuration, line quality and length, exchange area, geographical location, broadband traffic, equipment and software used. Internet connection(s) should not be re-sold further down-line to for commercial profit. In saying so, we reserve the right to cancel any such identified account immediately. The Total Minimum Cost(without any discount) for the $74.95, $84.95, $94.95 and $114.95 plans will be $1,867.80, $2,107.80, $2,347.80 and $2,827.80 over the 24 Months and includes the onetime Set-Up Fee of $69.00 added on the first months invoice. Applicable inclusions, exclusions, and charges related to a plan are clearly outlined within the plan itself; refer to the Critical Information Summary, FAQ's and Things to know sections for complete details. Data Limit and Excess Usage charges donot apply and usage is unrestricted; please check the subscribed offer details. Charges include cost of a 4 Port Wi-Fi Modem and all plans include GST and Line Rental. Prices are subject to revisions. Line Connection charges may apply for some new connections. Bundle Discount eligibility (only where applicable) will extend to customers whose accounts are held in same name and address. Customers transferring to us may forfeit any e-mail addresses with their current ISP unless private arrangements are made to retain them. Downgrade of a plan where applicable can be done from next billing cycle at a one off fee of $29. Please note that your first bill will be prorated; means you will be charged one month's plan fee in advance plus the monthly fees applicable divided into the number of days in the current month that you've been with us. An Early Termination Fee (ETF) of $199 is applicable per service if the services are cancelled or terminated within the contracted term or after the cooling-off period i.e. 10 business days from the day after receiving the welcome pack. We reserve rights to withdraw or extend this offer at any time without any notification whatsoever. Please call/email us for further information.